Useful Information

Completely private lodging

All farmhouses are private, just like a vacation rental. Once you have checked in, you have all the house to yourself and your family.
Meals are not included in the basic stay plan, but we offer a wide range of dining options you can choose from. When making reservations, consult our team to arrange your own dining experience.

Tailored plans

Yamaura stay is not only a lodging, but a whole experience. You can enrich your stay by joining a walking tour led by a local or cooking with a cute grannie. Our team can suggest and arrange unique travel plans to make sure you enjoy your stay to the fullest.

> Consult us to create your tailored plan

How to make a reservation

[Reservation procedure]
・To make a reservation, please fill in the reservation web form.
・After receiving your reservation request, our team will check availability and reply to you by email as soon as possible.
・If the farmhouses (and activities) are available, we will email you the necessary documentation and online payment link. If you have requested one of our activities, we will also email the link to a further online application form.
・Once we have received your payment (and application form), we will confirm your reservation and send further details about the farmhouse stay and overall itinerary.

[Payment method]
Credit card

Accepted credit cards:
Visa, Mastercard, Amex, Diner's, JCB
*All payments are to be carried out in advance.
Once we have confirmed availability, our team will provide a link to carry out the payment online.

[Cancellation Policy]
In case of cancellation, in whole or in part, due to the guest’s convenience, we reserve the right to apply cancellation charges as listed below. If the cancellation notice arrives after business hours (9:00-17:00 JST), it will be considered a next-day cancellation.

Date when the cancellation is notified  Cancellation fee
from 7 days before the stay: 20%
from 3 days before the stay: 50%
1 day before the stay: 80%
the day of the stay: 100%

How to check in

[Check-in procedures]
・For guests with a car: Please meet us at the farmhouse for check-in. The farmhouse address will be provided after your reservation is confirmed.
・For guests without a car: Please meet us at the Yamaura Stay counter inside JR Chino Station.
・Check-in time is decided upon consultation with our staff during the reservation process. Please make sure you arrive at the appointed time. In case of an earlier/later arrival, you may have to wait before we meet you for check-in.
・We will review your itinerary and ask you to sign a registration card.
・Foreigners who are not Japanese residents will be asked to present their passports.

[Amenities]
To reduce waste, we do not provide disposable amenities such as toothbrushes, toothpaste, hairbrushes, and skin care products. If you need any for your stay, please make sure to bring your own.
See all amenities

[Access to the farmhouse]
・For guests with a car: Please meet us at the farmhouse for check-in. The farmhouse address will be provided after your reservation is confirmed.
・For guests without a car: After the registration is complete, our staff will accompany you to your farmhouse. We offer a free shuttle service between JR Chino Station and the farmhouses for check-in and check-out.

[Stay at the farmhouse]
・At the farmhouse, our staff will provide the necessary information about the lodging and its facilities. (For those who wish, we can also conduct a brief tour to share some interesting facts about the house architecture and history.)
・There are no keys at the farmhouse. The check-in staff will provide a one-time security code to unlock the front door.
・The staff will leave after the house tour. From that moment on, the farmhouse is all for you.
・In case of an emergency, you can contact our team at all hours. We will provide an emergency contact during check-in.

Check-in/Check-out time

[Check-in]
・2:30 p.m. or 4:00 p.m.
・Check-in time is decided upon consultation with our staff during the reservation process.

[Check-out]
・Until 10:00 a.m.
・Check-out could not be any simpler. All you have to do is close the door and head to your next destination. For guests without a car, we offer free transfer back to JR Chino Station.
・Check-out time for guests requiring pick-up will be decided during the reservation process.

Price list

Regular Season

1pax 2pax 3pax 4pax 5pax 6pax
KIYOMIZU p.p. *
(Total)
¥35,200
(¥70,400)
¥30,800
(¥92,400)
¥27,500
(¥110,000)
¥24,200
(¥121,000)
¥20,900
(¥125,400)
HANATO p.p. *
(Total)
¥37,400
¥23,100
(¥ 46,200)
KINKEI p.p. *
(Total)
¥42,900
¥27,500
(¥ 55,000)
¥24,200
(¥ 72,600)
SHIBUMICHI p.p. *
(Total)
¥35,200
(¥70,400)
¥30,800
(¥92,400)
¥27,500
(¥110,000)
¥24,200
(¥121,000)
¥20,900
(¥125,400)

Scroll

See the price calendar here.
*p.p. : price per person

High seasonⅠ

1pax 2pax 3pax 4pax 5pax 6pax
KIYOMIZU p.p. *
(Total)
¥38,500
(¥77,000)
¥34,100
(¥102,300)
¥30,800
(¥123,200)
¥27,500
(¥137,500)
¥24,200
(¥145,200)
HANATO p.p. *
(Total)
¥40,700 ¥26,400
(¥52,800)
KINKEI p.p. *
(Total)
¥46,200 ¥30,800
(¥61,600)
¥27,500
(¥82,500)
SHIBUMICHI p.p. *
(Total)
¥38,500
(¥77,000)
¥34,100
(¥102,300)
¥30,800
(¥123,200)
¥27,500
(¥137,500)
¥24,200
(¥145,200)

Scroll

See the price calendar here.
*p.p. : price per person

High SeasonⅡ

1pax 2pax 3pax 4pax 5pax 6pax
KIYOMIZU p.p. *
(Total)
¥45,100
(¥90,200)
¥40,700
(¥122,100)
¥37,400
(¥149,600)
¥34,100
(¥170,500)
¥30,800
(¥184,800)
HANATO p.p. *
(Total)
¥47,300 ¥33,000
(¥66,000)
KINKEI p.p. *
(Total)
¥52,800 ¥37,400
(¥74,800)
¥34,100
(¥102,300)
SHIBUMICHI p.p. *
(Total)
¥45,100
(¥90,200)
¥40,700
(¥122,100)
¥37,400
(¥149,600)
¥34,100
(¥170,500)
¥30,800
(¥184,800)

Scroll

See the price calendar here.
*p.p. : price per person

High Season Ⅲ

1pax 2pax 3pax 4pax 5pax 6pax
KIYOMIZU p.p. *
(Total)
¥51,700
(¥103,400)
¥47,300
(¥141,900)
¥44,000
(¥176,000)
¥40,700
(¥203,500)
¥37,400
(¥224,400)
HANATO p.p. *
(Total)
¥53,900 ¥39,600
(¥79,200)
KINKEI p.p. *
(Total)
¥56,100 ¥44,000
(¥88,000)
¥40,700
(¥122,100)
SHIBUMICHI p.p. *
(Total)
¥51,700
(¥103,400)
¥47,300
(¥141,900)
¥44,000
(¥176,000)
¥40,700
(¥203,500)
¥37,400
(¥224,400)

Scroll

See the price calendar here.
*p.p. : price per person

Notes

[Price list]
・Prices are tax included.
・Prices for children 6 years old and above are the same as for adults.
・Prices for children 5 years old and under are as follows. Facility fee: ¥3,300/night (futons and towels will not be provided). Extra futons can be arranged for ¥4,950/futon.
・Typically there is no room cleaning service, but for guests staying for four nights or more, our cleaning staff will enter the farmhouse on the third day to change your towels and collect garbage.

[Pets]
Pets (except for guide dogs) are not allowed inside the farmhouses.

[Smoking]
Smoking is strictly forbidden inside all farmhouses.
If you need to smoke, please do so outside.

[Use of fire]
As a safety measure, the use of fire inside the farmhouses is strictly forbidden.
All kitchens are provided with induction stoves, though, so that you can cook to your heart’s content.

[Dining]
We do not serve food in the farmhouses. However, our staff can arrange delivery meals, cooking experiences or taxi rides to local restaurants.
Please make sure to consult us and arrange your dining plan beforehand if you do not have a car.

[Convenience stores]
There are no convenience stores and very few restaurants within walking distance.
Please make sure to consult our staff and arrange your dining plan beforehand if you do not have a car.

[Amenities]
We do not provide any pajamas or yukata. Please make sure to bring your own nightwear.
To reduce waste, we do not provide disposable amenities such as toothbrushes, toothpaste, hairbrushes, and skin care products. If you need any for your stay, please make sure to bring your own.
See all amenities

[Baggage storage]
We can store baggage for you before and after your stay in the farmhouse. However, we do not take responsibility for the loss or damage of any items inside your bags.
If you would like to send the baggage to us beforehand, please write your check-in date and name on the delivery bill and ship it to the address below. Please make sure to let the staff know in advance.

Chino Tourism Organization
3506, Chino, Chino City, Nagano, 391- 0001 Japan
Tel: 0266-78-7631