Useful Information

Completely private lodging

All farmhouses are private, just like a vacation rental. Once you have checked in, you have all the house to yourself and your family.
Meals are not included in the basic stay plan, but we offer a wide range of dining options you can choose from. When making reservations, consult our team to arrange your own dining experience.

Tailored plans

Yamaura stay is not only a lodging, but a whole experience. You can enrich your stay by joining a walking tour led by a local or cooking with a cute grannie. Our team can suggest and arrange unique travel plans to make sure you enjoy your stay to the fullest.

> Consult us to create your tailored plan

How to make a reservation

[Reservation procedure]
- To make a reservation, please fill in the reservation web form [o1] on the reservation page.
- After receiving your reservation request, our team will check availability and reply to you by email as soon as possible.
- If the farmhouse (and activities) are available, we will email you the necessary documentation and online payment link.
(In case you have requested one of our activities, we will also email the link to a further online application form. Please fill in the necessary information.)
- Once we have received your payment (and application form), we will confirm your reservation and send further details about the farmhouse stay and overall itinerary.

[Payment method]
Credit card

Accepted credit card:
Visa, Mastercard, Amex, Diner's, JCB
*All payments are to be carried out in advance.
Once we have confirmed availability, our team will provide a link to carry out the payment online.

[Cancellation Policy]
In case of cancellation, in whole or in part, due to the guest’s convenience, we reserve the right to apply cancellation charges as listed below.

Date when the cancellation is notified  Cancellation fee
from 20 days before the stay: 20%
from 7 days before the stay: 30%
from 3 days before the stay: 50%
1 day before the stay: 80%
the day of the stay: 100%

How to check in

[Check-in procedures]
→The meeting place is Yamaura Stay counter inside JR Chino Station.
*The check-in time is decided upon consultation with our staff at the moment of reservation. Please make sure you arrive at the appointment time. In case of an earlier/later arrival, you might have to wait before we can accompany you to the farmhouse.
→We will check with you the itinerary and content of the reservation and ask you to sign a registration card. Foreigners who are not Japanese residents will be asked to present their passports.

[Amenities]
To reduce waste, we have decided not to provide single-use amenities. Instead, we have selected environmental-friendly toiletries that can be purchased at the check-in counter for an extra fee. If you need any for your stay, please make sure to inform our staff before leaving for the farmhouse.
See all amenities

[Access to the farmhouse]
→After the registration is complete, our staff will accompany you to your farmhouse. For guests coming by train, we offer shuttle service to the farmhouses at both check-in and check-out. If the guests have their own car, the staff will lead the way until the house.

[Stay at the farmhouse]
→Once at the farmhouse, our staff will provide the necessary information about the lodging and its facilities. (For those who wish, we can also conduct a brief tour to share some interesting facts about the house architecture and history.)
→There are no keys at the farmhouse. The check-in staff will provide a one-time security code to open the house.
→The staff will leave right after the house tour. From that moment on, the farmhouse is all for you.
→ In case of an emergency, you can contact our team at all hours.

Check-in/Check-out time

Check-in: 14:00~17:00
*Check-in time is decided upon consultation with our staff at the moment of reservation.

Check-out: until 10:00

[Check-out]
→Check-out could not be any simpler. All you have to do is close the door and head to your next destination. For guests without a car, we offer transfers to JR Chino station.
*Check-out time for guests requiring pick-up service will be decided upon consultation at the moment of reservation.

Price list

High season

1pax 2pax 3pax 4pax 5pax 6pax
KIYOMIZU p.p. *
(Total)
¥35,000
(¥70,000)
¥31,000
(¥93,000)
¥28,000
(¥112,000)
¥25,000
(¥125,000)
¥22,000
(¥132,000)
HANATO p.p. *
(Total)
¥37,000 ¥24,000
(¥48,000)
KINKEI p.p. *
(Total)
¥42,000 ¥28,000
(¥56,000)
¥25,000
(¥75,000)
SHIBUMICHI p.p. *
(Total)
¥35,000
(¥70,000)
¥31,000
(¥93,000)
¥28,000
(¥112,000)
¥25,000
(¥125,000)
¥22,000
(¥132,000)

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-High season: May 1st ~6th, July 17th ~August 31st, September 18th ~22nd
- All prices below are tax excluded
-Price for children 6 or above is the same as adults
-Free for children under 5 (futon and towels will not be provided)
-Long stay discount- We apply a 10% discount from the second night spent in the same farmhouse (no room cleaning until 3rd night).

*p.p. : price per person

Regular Season

1pax 2pax 3pax 4pax 5pax 6pax
KIYOMIZU p.p. *
(Total)
¥32,000
(¥64,000)
¥28,000
(¥84,000)
¥25,000
(¥100,000)
¥22,000
(¥110,000)
\19,000
(¥114,000)
HANATO p.p. *
(Total)
¥34,000 ¥21,000
(¥42,000)
KINKEI p.p. *
(Total)
¥39,000 ¥25,000
(¥50,000)
¥22,000
(¥66,000)
SHIBUMICHI p.p. *
(Total)
¥32,000
(¥64,000)
¥28,000
(¥84,000)
¥25,000
(¥100,000)
¥22,000
(¥110,000)
\19,000
(¥114,000)

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-All the prices below are tax excluded
-Price for children 6 or above is the same as adults
-Free for children under 5 (futon and towels will not be provided)
-Long stay discount- We apply a 10% discount from the second night spent in the same farmhouse (no room cleaning until 3rd night).

*p.p. : price per person

Notes

(Pets)
→Pets (with the exception of guide dogs) are not allowed inside the farmhouses.
(Smoking)
→Smoking is strictly forbidden inside all farmhouses.
If you need to smoke, please do so outside.
(Use of fire)
→As a safety measure, the use of fire inside the farmhouses is strictly forbidden.
All kitchens are provided with induction stoves, though, so that you can cook to your heart’s content.
(Dining)
→We do not serve food in the farmhouses. However, our staff can arrange delivery meals, cooking experiences or taxi rides to local restaurants.
Please consult us at the moment of reservation.
(Convenience stores)
→There are no convenience stores and very few or no restaurants within walking distance.
Please make sure to consult our staff and arrange dining beforehand if you do not have a car.
(Amenities)
→We do not provide any pajamas or yukata. Please make sure to bring your own nightwear.
→To reduce waste, we have decided not to provide single-use amenities. You will not find toiletries such as toothbrushes, toothpaste, hairbrushes, and skincare products inside the farmhouse. You can bring your own or purchase the sustainable products we sell at the check-in counter.
See all amenities
(Baggage storage)
→We can store baggage for you before and after your stay in the farmhouse. However, we do not take responsibility for the loss or damage of any items inside your bags.
If you would like to send the baggage, please write your check-in date and name on the delivery bill and ship it to the address below. Please make sure to let the staff know in advance.

Chino Tourism Organization
3506, Chino, Chino City, Nagano, 391- 0001 Japan
Tel: 0266-78-7631